Shipping Policy

Last updated: 30.9.2025

At SomniaLab, we strive to provide you with fast, reliable, and affordable shipping. Please read the following information carefully to understand how we process and deliver your orders.

1. Processing Time

  • All orders are processed within 1–2 business days after payment is received.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we experience a high volume of orders, processing may be delayed by a few days.

2. Shipping Rates & Options

We offer the following shipping methods:

  • Free Standard Shipping – 6-12 Days Shipping + Tracking Number

  • Secured Fast Shipping – 3.99$ , 3-8 Days Shipping + Tracking Number

Shipping rates are calculated and displayed at checkout.

3. Delivery Time

  • Delivery estimates are provided during checkout and may vary based on your location.

  • Delays may occur due to courier issues, customs (for international shipping), or force majeure events beyond our control.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Please allow up to 24–48 hours for tracking details to become available.

5. International Shipping

  • We currently ship to 

    Austria, Belarus, Belgium, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States

  • Customs fees, import duties, and taxes are the responsibility of the customer.

6. Lost or Damaged Packages

  • We are not responsible for lost or stolen packages once they have been handed over to the carrier.

  • If your package arrives damaged, please contact us within 3 days with photos of the package and product.

7. Contact Us

If you have questions about shipping, please contact us:

  • Email: somnialab.help@gmail.com

  • Address: Masarykovo nábřeží 246/12
    110 00, Praha 1